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From Solopreneurs to Fortune 500: Amazon Business Now Powers 8 Million Organizations, Providing Even More Value, Selection, and Convenience to its Customers

via Business Wire

Business customers now have access to hundreds of millions of items worldwide at everyday low prices – a 25% increase in selection compared to this time last year

Continuing its aim to support small business growth, Amazon Business grew the number of items from small business sellers in its store by almost 80% globally year-over-year

Now in its 10th year of transforming business buying, today Amazon (NASDAQ: AMZN) announced that Amazon Business has reached a new milestone, actively serving over eight million organizations globally, excluding emerging markets—from small businesses to the world’s largest companies. Amazon Business tailors the best of Amazon—everyday low prices, vast selection, and a convenient shopping and delivery experience—along with offering a diverse supplier network, reliable and adaptable global logistics network, and intuitive AI-powered data analytics tools to meet the needs of all organizations, including 97 of the Fortune 100 companies and hundreds of thousands of small business customers worldwide. Amazon Business continues to be a priority for the company, driving over $35 billion in annualized gross sales, with strong adoption and positive feedback from customers.

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"When organizations partner with Amazon Business, they're not just shopping—they're streamlining their supply chain while saving time and money through powerful tools designed specifically for business needs," said Shelley Salomon, global vice president for Amazon Business. "From local entrepreneurs to multinational companies, we deliver what matters most: access to hundreds of millions of items worldwide, significant cost savings year-round, and even more convenient delivery helping organizations save time and money, reduce complexity, and ultimately grow.”

Delivering Everyday Low Prices and Cost Savings for Organizations of All Sizes

Amazon Business delivers industry-leading value to organizations with competitive pricing and purchasing analytics to track spending. It also works directly with sellers to maintain competitive pricing as well as a curated catalog offering inclusive of items shipped from and sold by Amazon with more predictable pricing.

  • In the first half of the year, quantity discounts from Amazon Business helped U.S. organizations save over $150 million. Whether purchasing thousands of reams of paper, hundreds of computer accessories, dozens of lab supplies or a handful of building materials, the savings from this single discount, alongside the dozens of others offered by Amazon Business, gives organizations the opportunity to reinvest these funds back into their business.
  • Small business customers have also benefited from quantity discounts, with global small business customers saving more than $70 million, and U.S. small business customers saving over $25 million through purchasing in bulk last year.
  • Amazon Business also offers a suite of cost-saving tools, some of which include:
  • Guided Buying: a feature that steers employees toward preferred products and suppliers, automatically enforcing spending limits and approval workflows. By reducing unplanned purchases, Guided Buying helps businesses avoid unexpected costs and ultimately saves money.
  • Spend Analytics: gives organizations data-driven insights to identify cost savings across their business buying. Through a detailed breakdown of spending patterns, supplier performance, and category-level analysis, organizations can identify areas for potential savings, negotiation leverage, and process improvements to drive bottom-line impact.

These savings tools, combined with exclusive discounts and deals like rewards, rebates, business-exclusive pricing, Subscribe & Save, and more, help organizations of all sizes to optimize their spending and maximize their budgets. From everyday low prices to advanced spend management capabilities, Amazon Business enables organizations to purchase more strategically so they can reinvest their savings back into their business.

Meeting Every Business Need with Unmatched Selection

Amazon Business listens to customer feedback to continuously expand its selection, helping every organization—no matter their unique purchasing needs—find what they need, when they need it. Business customers can now efficiently source everything from Amazon Business whether that’s workplace basics to specialized industrial equipment, using tools to curate selection specific to their organization's needs.

  • Amazon Business now offers a broad selection with hundreds of millions of items supporting organizations of every type and size, and across every industry—with products like professional medical equipment, commercial kitchen equipment, technology solutions for the classroom, agricultural supplies, industrial manufacturing equipment, and much more.
  • Business customers now have access to 25% more items globally compared to this time last year, with significant growth in specialized categories like industrial and scientific supplies, professional-grade equipment, healthcare and laboratory materials, education resources and technology, and facility maintenance supplies, reflecting Amazon Business's commitment to meeting organizations' diverse needs.
  • Selection from small business sellers grew close to 80% globally year-over-year. Business customers can now shop over 160 million items from small business sellers worldwide—this includes everything from desk accessories, janitorial equipment, medical supplies, professional-grade tools, and more.
  • To help organizations navigate this vast selection, Amazon Business offers organizations innovative tools to manage the purchasing process, including:
  • Business Lists: simplifies repeat purchases by offering the option to create curated collections of frequently bought items. This feature helps organizations maintain consistency across departments, reduce time spent searching for products, and helps buyers quickly find approved items—turning routine purchasing into a one-click process.
  • Integrated Search: integration allows buyers to search and shop millions of items from Amazon Business without leaving their company’s established e-procurement system. By reducing clicks, Integrated Search streamlines the purchasing process, improves compliance with company policies, and helps businesses shop Amazon's selection and competitive pricing within their existing workflows.

Amazon Business's expanding selection is made possible through a global network of millions of sellers worldwide—many of which are small and medium-sized businesses—providing supply chain resilience and competitive pricing alongside fast delivery. Through personalized recommendations and innovative search features, organizations of all sizes can quickly discover and purchase the products that matter most to them, streamlining their business buying while maintaining access to the broadest selection of business-relevant products available.

Enhancing Convenience with Streamlined Delivery for Business Customers

Recognizing that every organization has unique delivery requirements that vary from those of consumers, Amazon Business provides fast and flexible delivery solutions that put control in the customer's hands. From selecting specific delivery windows that match business hours, to designating precise delivery points—be it loading docks, mailrooms, or other locations—businesses can tailor their delivery experience to what is best for their organization. This customization not only ensures seamless integration with existing workflows but also improves security and efficiency in the receiving process helping save time for businesses.

  • Through strategic investments in delivery stations, sortation centers, and transportation hubs, Amazon is delivering at its fastest speeds yet. Hundreds of millions of orders—from single essential purchases to large, multi-item orders—were delivered to business customers same day or next day around the world last year.
  • Demonstrating its commitment to reducing packaging waste and delivery trips, Amazon Business has expanded direct delivery via pallets so that more than 85% of U.S. business customers now have access to this consolidated delivery option. Pallet delivery not only reduces environmental impact but also helps organizations streamline their operations for receiving orders.
  • Amazon also offers Amazon Day for Business, a free and convenient delivery benefit exclusively for Business Prime customers to choose a day of the week for each address to receive all their eligible orders.

These enhancements, powered by Amazon's logistics network, demonstrate the company's commitment to providing fast, flexible, and streamlined delivery to each organization's unique needs. By reducing transportation distances and optimizing delivery routes, Amazon is not only improving speed but also increasing reliability and reducing environmental impact.

Business Prime Provides More Savings and Improved Delivery

Business Prime continues to help organizations save more money than ever in North America, Europe, and Japan.

  • Last year, Business Prime members saved more than $750 million globally in shipping fees.
  • Business Prime members are also enjoying Amazon’s fastest delivery speeds yet. Nearly 50% of global orders and over 70% of U.S. Business Prime orders arrived same day or next day in the last year.

With substantial savings, fast delivery speeds, and significant membership engagement, Business Prime continues to demonstrate its value as an essential tool for business customers worldwide. For large organizations, Business Prime offers an Enterprise plan that gives unlimited users access to fast, free delivery with Prime along with tools like Spend Visibility, Spend Anomaly Monitoring, and Guided Buying that highlight purchasing insights, detect unusual spend, and guide employees toward preferred purchasing behavior. Small business customers in the U.S. can take advantage of additional savings opportunities through Business Prime Rewards which offers up to 4% back on brands by Amazon. Customers can also enjoy savings from the Amazon Business Prime American Express Card and Prime-exclusive deals. With Business Prime, members also have access to enhanced shipping benefits including Amazon Day, which consolidates eligible deliveries to a single day each week. Organizations can visit the Business Prime website to learn more and sign-up for a membership.

Through a shopping experience and unique features designed specifically for business buyers, Amazon Business offers what consumer customers have come to know and trust about Amazon—low prices, vast selection, and convenience—while helping business customers save time and money. Since launching in the U.S. in 2015, Amazon Business has empowered businesses of all sizes through unmatched selection, deep discounts, and smart capabilities. Today, Amazon Business continues to be a priority for the company, driving over $35 billion in annualized gross sales, with strong adoption and positive feedback from customers. Amazon Business actively serves more than eight million organizations globally, excluding emerging markets, including 97 of the Fortune 100, 66 of the FTSE 100, and 38 of the DAX-40 companies. Procurement and business leaders benefit from convenient shipping options on hundreds of millions of supplies across categories like office, IT, janitorial, and food service, along with business-tailored features including a curated site experience, Business Prime, business-only pricing and selection, single- or multi-user business accounts, approval workflows, purchasing system integrations, payment solutions, tax exemptions, and dedicated customer support. Working closely with customers to understand their business buying challenges, Amazon Business continues to develop new technologies that make it easy for organizations and administrators to define, meet, and proactively measure progress toward their purchasing budgets and goals. Amazon Business is now a strategic partner to businesses in 11 countries including Australia, Canada, France, Germany, India, Italy, Japan, Mexico, Spain, the United Kingdom, and the United States.

Visit the Amazon Business website to learn more.

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